Lesson Guidelines and Tips:
Scheduling details are found on our Class Schedule page.
Sibling splash: Parents/Guardians of swimmers in the class have the option to pay $5.00 per class to allow siblings to use the baby/toddler pool during swim classes. Parents also have the option to pay $20 for sibling slash for the whole session. Please see a lifeguard of manager and they will add you to our sibling splash!
Make-up days: Friday is used as a make-up day if class is canceled due to poor weather conditions. If more than one day is missed, Friday will be used and your additional lesson will be made up by adding time to your other lessons. Red Cross does require us to teach safety curriculum which can be taught in and out of the water. Instructors may include a safety day on an inclement weather day. Please call the pool if you are unsure about the weather.
*There are NO make-ups or refunds for missed group classes.
Parent info: Parents are welcome to watch the lessons, however they are asked to watch from a distance that is not distracting to their child. Please allow the instructors to interact with your swimmer without distraction.
Refunds: All refunds are evaluated on a case by case basis, but general policies are listed below. Refund requests originated by the participant are subject to a minimum $15.00 processing fee (5 or fewer business days in advance of the class start date) Refund requests submitted after the first class has met are subject to a 50% reduction. Refund requests submitted after the class has met two or more times are not eligible for a refund. In the event of a documented medical condition, you may be eligible for a pro-rated refund *All requests referencing medical issues must have accompanying documentation.
Questions? Contact: firstname.lastname@example.org